Shipping policy
Thank you for choosing Fully Furnished Ltd for your shopping needs. Here is our shipping policy:
Delivery Time
We aim to deliver all products within 2-3 working days inside Dhaka and 3-5 working days outside Dhaka, provided the order is placed during our working hours and working days.
Delivery Charges
We provide free delivery inside Dhaka City and charge taka 450 to 900 taka per product for deliveries outside Dhaka city.
Liability
Fully Furnished Ltd takes complete responsibility for the product until it is delivered to the customer. Once the product has been delivered and approved by the customer, the liability is transferred to the customer, and Fully Furnished Ltd is not liable for any damages that may occur thereafter.
Delivery Confirmation
We will send a confirmation email and SMS to the customer once the product has been dispatched from our warehouse. Once the product is delivered, the customer will receive a delivery confirmation email and SMS.
Delivery Address
Please ensure that the shipping address is correct and complete before placing the order. In case of an incorrect or incomplete address, the delivery may be delayed or cancelled.
Delivery Attempt
Our delivery team will make three attempts to deliver the product. In case the delivery is unsuccessful, the customer will be contacted for further instructions.
Order Cancellation
Orders can be cancelled within 24 hours of placing the order. After that, cancellation will not be possible as the product may have already been dispatched.
Return Policy
We have a 7-day return policy for products that are damaged or defective. Please contact our customer service team within 7 days of receiving the product for return and refund.
We strive to provide the best possible service to our customers. If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team for assistance.